Employee/Customer Onboarding, Training and Enablement

Come to ScreenSteps blog to learn how to onboard, train and support your employees and customers.

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By: Rebecca Lane
December 17th, 2023

Transferring knowledge is an essential part of your business strategy.

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By: Rebecca Lane
December 16th, 2023

It typically takes 6–18 months for new hires to reach proficiency.

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By: Jonathan DeVore
December 14th, 2023

How does ScreenSteps help your business? Isn't ScreenSteps just another knowledge base? What problem does it solve?

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By: Rebecca Lane
December 10th, 2023

When it comes to knowledge in business, often that knowledge can get stuck in your experts' heads.

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By: Rebecca Lane
December 9th, 2023

You’ve been documenting your standard operating procedures (SOPs) in Google Docs. And, overall, it has been working for your company.

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By: Jonathan DeVore
December 7th, 2023

Most employees think their company's new hire onboarding program could be better.

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By: Greg DeVore
November 28th, 2023

Like many companies, you might be trapped in an endless cycle of relying on tribal knowledge. And, let’s face it, it’s not working.

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By: Jonathan DeVore
November 26th, 2023

When you think of software for new hire onboarding, you probably don't think of knowledge base software.

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By: Greg DeVore
November 24th, 2023

You need a place to store and manage your company knowledge.

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knowledge transfer

By: Jonathan DeVore
November 14th, 2023

Are your new hires proficient when they finish onboarding? Do your employees make frequent mistakes or rely on supervisors? Do you think you have a training problem?