When it comes to knowledge in business, often that knowledge can get stuck in your experts' heads.
How do you get that knowledge out of your experts' heads and in a place where a place where employees can access it? That's where a knowledge sharing platform comes in.
Working for ScreenSteps — a knowledge ops solution that specializes in helping companies share knowledge — I've researched dozens of knowledge sharing software options.
What I've learned are there are a bunch of different approaches to knowledge sharing.
If you are looking for a way to capture, centralize, and share policies and procedures with employees, these eight knowledge transfer platforms could help.
1. Confluence
Confluence, developed by Atlassian, is a collaboration and documentation tool that allows teams to create, share, and collaborate on content in real-time.
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- Strengths:
- Integration with Jira and other Atlassian products.
- Customizable spaces for different teams or projects.
- Rich text editing and multimedia support.
- Weaknesses:
- Cost may be a factor for smaller teams.
- Initial setup may require some learning.
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Notion:
- Description: Notion is an all-in-one workspace that enables teams to create, share, and manage notes, tasks, and documentation in a collaborative environment.
- Strengths:
- Flexible and customizable workspace.
- Integration of databases and multimedia content.
- User-friendly interface.
- Weaknesses:
- Free version has limitations.
- May be overwhelming for simple use cases.
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Microsoft SharePoint:
- Description: SharePoint is a web-based collaboration platform from Microsoft, offering features for document management, intranet, and content management.
- Strengths:
- Tight integration with Microsoft Office Suite.
- Robust document versioning and access control.
- Enterprise-level security features.
- Weaknesses:
- Requires Microsoft ecosystem adoption.
- Steeper learning curve for advanced features.
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Slite:
- Description: Slite is a knowledge management tool designed for teams, allowing them to create, organize, and share documentation collaboratively.
- Strengths:
- Easy-to-use interface with a focus on simplicity.
- Team collaboration with real-time editing.
- Searchable and organized content.
- Weaknesses:
- Feature set may be limited compared to some competitors.
- Limited integration options.
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KnowledgeOwl:
- Description: KnowledgeOwl is a knowledge base software that enables companies to create and manage internal documentation and knowledge bases.
- Strengths:
- User-friendly interface for knowledge creation.
- Version control for documentation.
- Analytics to track user engagement.
- Weaknesses:
- Customization options may be limited.
- Pricing may be a consideration for smaller teams.
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Bloomfire:
- Description: Bloomfire is a knowledge sharing platform that focuses on content creation, collaboration, and knowledge discovery within teams.
- Strengths:
- Centralized content repository for easy access.
- AI-driven content recommendation.
- Integration with various third-party tools.
- Weaknesses:
- Pricing may vary based on features needed.
- Learning curve for some advanced features.
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ProProfs Knowledge Base:
- Description: ProProfs Knowledge Base is a tool that helps companies create and maintain internal documentation, policies, and procedures.
- Strengths:
- Easy-to-use knowledge base creation.
- Collaboration features for team contribution.
- Integration with ProProfs' other tools.
- Weaknesses:
- Customization options may be limited.
- Advanced features may require higher-tier plans.
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Document360:
- Description: Document360 is a knowledge base software designed for creating and managing internal and external documentation for companies.
- Strengths:
- Markdown support for rich content creation.
- Version control and content analytics.
- Custom branding and theming.
- Weaknesses:
- Pricing may be a consideration.
- Limited integration options.
Make knowledge sharing more efficient
You want to find the right software to help train and support your employees. But, when it comes to knowledge sharing, there are a variety of different programs. It is difficult to know what the best solution is.
And the truth is — software alone won't solve your knowledge sharing struggles. It takes both software and the right frameworks to make knowledge sharing more efficient.
With ScreenSteps, our knowledge ops platform is paired with the Find & Follow Framework. Together the tool and the system help companies onboard employees in 30 days or less. Employees make fewer mistakes and supervisors are less stressed.
Want to see how ScreenSteps works?
Watch the pre-recorded demo videos to see ScreenSteps in action.