The ScreenSteps Blog for Onboarding, Training, and Enablement

Docs that Rock Whiteboard Video: Do it, Don't Finish It

Written by Greg DeVore | Feb 2, 2012 9:29:00 AM

Too many people think of software documentation as a project they will complete as opposed to a process they will establish. Software documentation projects almost always fail. They fail to meet the real needs of users. They fail to provide up-to-date information. They fail to deliver real business results.

The key to creating great docs is to abandon projects and instead establish a documentation process.

I explain the details of how you can accomplish this in the short video below. The tips I share in this video are what our most successful customers use to make software documentation a key part of their business strategy.