You know tribal knowledge is impacting your business. You’ve probably seen frontline workers struggle to remember what they’ve learned in training and supervisors working hard to support those workers.
You're considering running a Find & Follow Workshop. But, to be honest, you’re not sure why you need it.
Many companies come to us saying "We need better documentation," or "We need better search for our documentation."
Before you launch a new knowledge base, you need a plan. And yet, often companies just jump into creating content.
Tribal knowledge has a significant impact on your business’s efficiency and productivity. Tasks take longer, knowledge is easily lost, service is inconsistent, and employees are stressed and lack confidence.
You’re launching a new knowledge hub in your business.
Your company is implementing a knowledge base or knowledge ops platform. You want to launch the new software on time, so you’ve decided you need a plan.
Launching a new knowledge base or other knowledge management tool takes a lot of work.
Are people using your company’s knowledge base?
In today's fast-paced business environment, organizations are constantly seeking innovative ways to streamline processes, optimize performance, and enhance their team’s capabilities.
