Sometimes, your end-users just need a simple policy. Other times, a checklist would be helpful. And still, other times they need a more thorough procedure that includes decision trees.
With ScreenSteps, you can create learning materials for all of those scenarios and more.
Check out the three types of articles you can create in ScreenSteps.
You would use the Standard Article type to create your:
Checklists are great for those repeatable tasks that end-users need to reference on a regular basis.
Workflows are great for troubleshooting guides and complex procedures that include "if this, then that" situations.