Jonathan DeVore

By: Jonathan DeVore on March 24th, 2021

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3 Article Types You Can Create in ScreenSteps

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Sometimes, your end-users just need a simple policy. Other times, a checklist would be helpful. And still, other times they need a more thorough procedure that includes decision trees.

With ScreenSteps, you can create learning materials for all of those scenarios and more.

Check out the three types of articles you can create in ScreenSteps.

Type 1: Standard Articles

You would use the Standard Article type to create your:

  • step-by-step procedures
  • policies
  • job aids
  • protocols
  • notes, etc.

 

 

 

Type 2: Checklists

Checklists are great for those repeatable tasks that end-users need to reference on a regular basis.

 

 

Type 3: Workflows

Workflows are great for troubleshooting guides and complex procedures that include "if this, then that" situations.

 

About Jonathan DeVore

Customer Success