Blog

Employee/Customer Onboarding, Training and Enablement

Come to ScreenSteps blog to learn how to onboard, train and support your employees and customers.

Jonathan DeVore

Customer Success

Blog Feature

By: Jonathan DeVore
February 22nd, 2024

How are operations at your company? Does everything go perfectly? Do employees make mistakes? Or do things feel chaotic?

Blog Feature

By: Jonathan DeVore
February 12th, 2024

Artificial intelligence or AI is quickly making its way into every software platform. And knowledge management software is no exception.

Blog Feature

By: Jonathan DeVore
February 7th, 2024

Have you ever been at a loss for words? Or have you ever witnessed a call center agent get tongue-tied on a call because they don’t know what to say next?

Blog Feature

By: Jonathan DeVore
January 30th, 2024

Small habitual changes can make a huge impact on your workflow.

Blog Feature

By: Jonathan DeVore
December 19th, 2023

What do Charles Dickens’ Ghosts of Christmas Past, Present, and Future have to do with knowledge transfer?

Blog Feature

By: Jonathan DeVore
December 14th, 2023

How does ScreenSteps help your business? Isn't ScreenSteps just another knowledge base? What problem does it solve?

Blog Feature

By: Jonathan DeVore
December 7th, 2023

Most employees think their company's new hire onboarding program could be better.

Blog Feature

By: Jonathan DeVore
November 26th, 2023

When you think of software for new hire onboarding, you probably don't think of knowledge base software.

Blog Feature

knowledge transfer

By: Jonathan DeVore
November 14th, 2023

Are your new hires proficient when they finish onboarding? Do your employees make frequent mistakes or rely on supervisors? Do you think you have a training problem?