Employee/Customer Onboarding, Training and Enablement
Come to ScreenSteps blog to learn how to onboard, train and support your employees and customers.
Customer Success
By:
Jonathan DeVore
February 24th, 2024
Companies use a variety of methods to train their employees. Traditionally training methods typically involve long lectures, PowerPoint presentations, and quizzes.
By:
Jonathan DeVore
February 22nd, 2024
How are operations at your company? Does everything go perfectly? Do employees make mistakes? Or do things feel chaotic?
By:
Jonathan DeVore
February 12th, 2024
Artificial intelligence or AI is quickly making its way into every software platform. And knowledge management software is no exception.
By:
Jonathan DeVore
February 7th, 2024
Have you ever been at a loss for words? Or have you ever witnessed a call center agent get tongue-tied on a call because they don’t know what to say next?
By:
Jonathan DeVore
January 30th, 2024
Small habitual changes can make a huge impact on your workflow.
By:
Jonathan DeVore
December 19th, 2023
What do Charles Dickens’ Ghosts of Christmas Past, Present, and Future have to do with knowledge transfer?
By:
Jonathan DeVore
December 14th, 2023
How does ScreenSteps help your business? Isn't ScreenSteps just another knowledge base? What problem does it solve?
By:
Jonathan DeVore
December 7th, 2023
Most employees think their company's new hire onboarding program could be better.