When most people think about a standard operating procedure, they think about a very formal document that looks something like this.
Is knowledge management causing your company a headache?
Companies use a variety of methods to train their employees. Traditionally training methods typically involve long lectures, PowerPoint presentations, and quizzes.
How are operations at your company? Does everything go perfectly? Do employees make mistakes? Or do things feel chaotic?
Artificial intelligence or AI is quickly making its way into every software platform. And knowledge management software is no exception.
Have you ever been at a loss for words? Or have you ever witnessed a call center agent get tongue-tied on a call because they don’t know what to say next?
Small habitual changes can make a huge impact on your workflow.
What do Charles Dickens’ Ghosts of Christmas Past, Present, and Future have to do with knowledge transfer?
How does ScreenSteps help your business? Isn't ScreenSteps just another knowledge base? What problem does it solve?
