---
title: Fill up Your Zendesk Knowledge Base with Better Help Articles
description: We're happy to announce a new and improved Zendesk integration. It works with Zendesk Legacy AND Help Center, is a faster setup, and has a tighter integration with Zendesk.
---

[The ScreenSteps Blog for Onboarding, Training, and Performance ](https://blog.screensteps.com)

# [Fill up Your Zendesk Knowledge Base with Better Help Articles](https://blog.screensteps.com/fill-up-your-zendesk-knowledge-base-with-better-help-articles)

 Written by [Jonathan DeVore](https://blog.screensteps.com/author/jonathan-devore) | Feb 20, 2014 3:32:00 PM

We're happy to announce a new and improved [Zendesk integration.](https://www.screensteps.com/zendesk) It now works with Zendesk Legacy *AND *Help Center, is a much faster setup, and has a tighter integration with Zendesk so that you can author everything in ScreenSteps.

## Why did we make the update?

Last Summer, we introduced a new Zendesk integration - but it wasn't quite up to snuff. So we went back to the drawing board and made a lot of improvements. After months of interviews, development, and user testing, we are happy to tell you that [the new Zendesk integration is ready for primetime](https://www.screensteps.com/zendesk) - **and it works for both legacy AND Help Center**. 

 Now, you can begin using ScreenSteps to create Zendesk Knowledge Base help articles in 3 easy steps:

1. Connect your ScreenSteps account to Zendesk
2. Import your Zendesk categories and forums into ScreenSteps
3. Fill up your Zendesk knowledge base - update existing topics and create new ones

It is by far the fastest way to deliver visual help articles to your customers, and create the ultimate Zendesk self-service knowledge base. If you already use ScreenSteps 3.0, [here is an overview of how to get set up](http://help.screensteps.com/m/zendesk/l/173463-publishing-screensteps-manuals-to-zendesk-how-it-works). Otherwise, [sign up for a free trial of ScreenSteps](https://screenstepslive.com/registration/begin) and start filling up your Zendesk knowledge base - your customers (and your agents) will thank you.

 

 

[View full post](https://blog.screensteps.com/fill-up-your-zendesk-knowledge-base-with-better-help-articles)

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