By: Jonathan DeVore on May 8th, 2023
How to Launch Your Knowledge Base on Time
It's time to get a new knowledge base for your business. You research knowledge base software options, select the tool that you think is best for your company, and create a plan to launch it.
In the beginning, it is exciting. But then your plans don't go as expected. People are busy, other projects take priority, and tasks take longer than expected. There just aren't enough hours in a day.
So, what can you do? You push back the launch date. But, what if you didn't have to keep pushing back your launch date?
When customers implement our ScreenSteps knowledge base, we recommend they use the 80% Launch Method. The 80% Launch Method helps you launch faster. And you can use it with any knowledge base tool. Because you are implementing your knowledge base sooner, you start seeing ROI quicker and improved KPIs.
So, what is an 80% Launch? And how does it help you launch your knowledge base faster?
Watch this 4-minute video to see how the 80% Launch approach can help you launch your knowledge base faster and start seeing ROI sooner.
Achieve ROI faster with coaching help
When it comes to implementing your knowledge base, you don't want to postpone your launch. Every day you postpone your launch means there is more likelihood for employee mistakes, misinformation, and questions that eat away supervisors' time.
You don't need 100% of your content in your knowledge base to launch it. You only need your most important policies and procedures that consume the majority of your end-users time.
You can use the 80% Launch Method to launch any knowledge base software as long as you hold a Find & Follow Planning Workshop. Or you can hire the ScreenSteps team to help.
No matter which knowledge base software company you use, you can hire a ScreenSteps expert to run a Find & Follow Planning Workshop for your company. Our experts help you identify all the content you need to create as well as decipher which content you need to create first for your 80% Launch.
ScreenSteps customers who use our coaching services launch 50% faster.
Want help launching your knowledge base? Reach out to our team of experts to see what your options are and which would work best for your company.