Employee/Customer Onboarding, Training and Enablement

How Will Trainers Be Able to Do Their Job Better With ScreenSteps?

Jonathan DeVore - Sep 16, 2020 11:04:21 AM

If you are in charge of training employees (or you are in charge of creating training materials) and your organization is planning on using ScreenSteps, you might be wondering how you will use ScreenSteps to train employees. So in this post, I’m going to explain how ScreenSteps can help you become an even more valuable as a teacher/trainer/content creator.

Change Role-Full

 

First, let's address the elephant in the room: will ScreenSteps take over your job as trainer and render you useless?

While ScreenSteps is a technology and there are some technologies that are replacing humans, ScreenSteps ain't one of them. ScreenSteps still needs humans to make it work, so your role as a trainer and content creator is still critical!

I'll put it this way––ScreenSteps is a tool. It's no different than a carpenter getting a nail gun. The nail gun is not going to frame a house by itself. It just enables the carpenter to do the job a whole lot faster and better. And that's what ScreenSteps can do for you. You will be able to do your job of teaching and training employees a whole lot faster and better using ScreenSteps. 

How does it make you better? I'm glad you asked...

Amplify your knowledge

Using ScreenSteps' built-in authoring tools, you’ll be able to create more content and share that content more easily with other employees. That's because ScreenSteps is designed to create instructions/tutorials/guides that trainers can use to teach employees how to perform operational tasks. And when you can create content more quickly, and get it into the hands of employees that need it right when they need it, you can have a bigger impact on your organization.

Curate more content

One of the biggest challenges trainers have is getting the detailed processes of what teams do. You're great at teaching and instructional design, but you're not the subject matter expert on everything at your company. A lot of the time, you need to rely on others to create content (if you can get them to). And when they send you stuff, some of it's in PDF, PowerPoint, Word, Excel. And you're left having to organize and reformat it, which can be a huge pain.

With ScreenSteps, you’ll be able to gather and organize training guides from all the teams you work with using one platform.

One of our customers explained it to us this way,

I’m not the subject matter expert, so I rely on others to create new content. Because creating content is so easy, fast, and intuitive, I can get more people to contribute to our knowledge base and create great training docs. Then I go through and clean that up. That’s really my role long-term. Other people are creating the content and I’m just editing.

ScreenSteps slices in half the time it takes to create content. Those who are contributing often comment on how easy it is to create content using the editor. Because before, every single person was just using Word. And Word can get a little clunky - things just don’t appear as you want them to when you paste in screenshots and add text. ScreenSteps manages that much better.

 

- Derek Cisler, Training Manager at Cushman & Wakefield

Imagine being able to capture the knowledge from your best employees and then share it with new hires and other team members in a way that's easy for them to find and use. That's a game changer.

You create better content in less time

Our goal with ScreenSteps is to empower trainers and content creators to efficiently author content that is clear, organized, and easy for your employees to find. Because when employees can find clear, simple to understand information, and find it quickly, they will use it to do their job better. 

To learn more about successfully incorporating ScreenSteps into your training program, check out our learning center. You’ll find ideas and tips on how to use ScreenSteps in a variety of situations that will have a huge impact in your company.

Topics: Training- Learning

Jonathan DeVore

Jonathan DeVore

Customer Success

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