Employee/Customer Onboarding, Training and Enablement

ScreenSteps vs. Zendesk: Help Article Authoring

Greg DeVore - Sep 25, 2014 4:50:00 PM

Some people think that ScreenSteps is just about adding images to your documentation. But there is a lot more it can do. The video below highlights a few differences between the Zendesk article editor and ScreenSteps including:

  • Applying image borders
  • Revision management
  • Auto-numbering of steps
  • Annotation presets
  • Image updating
  • Step re-ordering

By connecting ScreenSteps to Zendesk you can get all of the benefits of the Zendesk Help Center, but author better articles in less time.

Imagine how much more content you could create if you were using ScreenSteps with Zendesk.

New Call-to-action


Greg DeVore

Greg DeVore

CEO of ScreenSteps

Previous Post

Fill up Your Zendesk Knowledge Base with Better Help Articles

Next Post

2 Reasons Customers Aren't Using Your Self-Service


Free Training Tips

Subscribe For Employee Training Best Practices

We talk about rollout training, onboard training, and writing better standard operating procedures

Subscribe to Email Updates

100% Privacy. No Spam.