Employee/Customer Onboarding, Training and Enablement

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Greg DeVore

CEO of ScreenSteps

Blog Feature

Software Documentation Tips | Documentation Managers

By: Greg DeVore
February 3rd, 2009

I don't ever plan my documentation. I used to. But not anymore. It's a waste of time. Maybe if I were on a documentation team and had 6 months to get the documentation ready then maybe I would plan. I could plan and then revise and then plan some more. But I am not on a documentation team. I run a business. I am the web programmer, accountant, custodian, sales person, system admin and business development director. I don't have time to plan my documentation. So what have I done? I have planned not to plan. I have created a system for documentation that requires no planning at all AND creates documentation that is much more useful to our customers. It really is quite simple. Just follow these simple steps: