How do you manage your company’s knowledge?
Every business has policies, procedures, and other guides to support their employees. Often, companies rely on knowledge base software to organize all their information and resources into a centralized hub.
A knowledge base is an excellent option for managing knowledge — but it’s not your only option.
When it comes to knowledge management, you have a variety of different software options. Each of those options has different strengths and priorities.
At ScreenSteps — a knowledge ops platform company — we’ve seen how having the right tools in place accompanied by the right frameworks and strategies can make a huge difference in business operations.
If you are looking to organize your business’s knowledge, here are seven alternatives to knowledge base software.
What is knowledge base software?
Knowledge base software is a cloud-based system that allows you to collect, create, store, and share information. It is a single source of truth that centralizes your company's knowledge.
- Knowledge ops platform
- Document library or document repository
- Call flow software
- Decision tree software
- Corporate wiki
- Intranet
- Flowchart diagram tool
Improve employee performance with a system to organize your company knowledge
When it comes to organizing your company knowledge, things can easily feel scattered. One of the first steps to managing your company knowledge is getting the right software in place.
There are many software options available. To choose the right software for your company, you first need to identify your problem and know how you want your software to help solve that problem. That will help you narrow down which software you need.
ScreenSteps is a knowledge ops solution. Our knowledge ops solution involves our knowledge base platform — which is like a knowledge base with additional features — and the Find & Follow Framework.
Together this technology and framework combination have helped companies train employees up to 85% faster, improve employee performance scores, and make fewer mistakes.
Want to see a knowledge ops platform in action?
See how our ScreenSteps knowledge ops platform works with our demo videos.
