Employee/Customer Onboarding, Training and Enablement

What's the Process for Filling Up ScreenSteps with Content?

Jonathan DeVore - Sep 1, 2020 9:10:15 AM

If you're thinking about using ScreenSteps as your company knowledge base, two questions that come up are:

  1. "What does the process look like for filling up my knowledge base with content?"
  2. "How can we update and maintain ScreenSteps?"

Those are great questions! You and your team want to know what you're getting yourselves into when you purchase ScreenSteps. So we made a short video that explains how you go from an empty ScreenSteps knowledge base to a full ScreenSteps knowledge base, and what you can do to make sure it's always up to date with accurate information.

Fill Up Knowledge Base 80

If you have additional questions about importing, creating, or maintaining your ScreenSteps knowledge base, reach out to sales@screensteps.com. We'll be more than happy to answer your questions or show you demonstrations of how it would look at your organization

Topics: Call-Center- authoring

Jonathan DeVore

Jonathan DeVore

Customer Success

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