We have been using Zendesk to manage our help tickets for quite some time now. This last week we switched over to Zendesk for our customer support forums as well. As we were going to be pointing more of our users to our Zendesk site we wanted to customize the look a bit. The main thing we wanted to do was have easy navigation between our forums and our documentation on ScreenSteps.
Topics: ScreenSteps SoftwareRead More