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Employee Training

Zendesk Customizations - Using Javascript to Customize the Main Navigation Bar

Greg DeVore - May 7, 2010 6:17:00 AM

We have been using Zendesk to manage our help tickets for quite some time now. This last week we switched over to Zendesk for our customer support forums as well. As we were going to be pointing more of our users to our Zendesk site we wanted to customize the look a bit. The main thing we wanted to do was have easy navigation between our forums and our documentation on ScreenSteps.

Using jQuery this is pretty simple. You can use the technique below to add any tab you like to your Zendesk support page. The full details of how we did this can be seen in our ScreenSteps Live API manual. In this post I will just go over the javascript we used.

Topics: ScreenSteps Software

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