If you have ever been on a backpacking trip, then you know that a backpacker has to deal with competing goals when packing.
Oh, the all powerful PowerPoint Deck. PowerPoint is a part of almost every training event you will deliver or participate in. Whether it be live, a webinar or an e-learning module PowerPoint will probably be involved in some part of the process.
Most enterprise software companies do one-on-one onboardings by either going onto the client site or by hosting a training via a web meeting. When I talk to our enterprise customers about using documentation in their onboarding they think that I am talking about replacing their current onboarding practices.
As a Documentation Admin and Trainer you may feel that you are being asked to do the impossible:
How can you cover everything that you need your team to know, keep it engaging AND do it all in a 1-hour session?
We talk about rollout training, onboard training, and writing better standard operating procedures
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