Are your new hires proficient when they finish onboarding? Do your employees make frequent mistakes or rely on supervisors? Do you think you have a training problem?
What is the difference between foundational and actionable knowledge? And do you separate these two when creating a training plan?
At last, you’ve identified the problem. You know why employees are making frequent mistakes, why tasks take a long time, and why performance metrics aren’t where they should be.
Are your employees making frequent mistakes? Do your new hires finish onboarding and still aren’t able to perform their jobs?
What is the best way to transfer knowledge to your employees?
What does it take to transfer foundational vs. actionable knowledge?
Knowledge is power. In business, knowledge helps your employees do their jobs. So, when knowledge is stuck in one expert’s head, you want to find a way to share it with your other employees.
