Employee/Customer Onboarding, Training and Enablement

Your PowerPoint Deck is Not Your Documentation

Greg DeVore - Oct 28, 2016 4:17:45 PM

Oh, the all powerful PowerPoint Deck. PowerPoint is a part of almost every training event you will deliver or participate in. Whether it be live, a webinar or an e-learning module PowerPoint will probably be involved in some part of the process.

Topics: Documentation Managers- Training

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3 Ways Documentation Can Help Your Enterprise Software Product

Greg DeVore - Nov 5, 2015 8:55:44 AM

1. Customer Onboarding

Most enterprise software companies do one-on-one onboardings by either going onto the client site or by hosting a training via a web meeting. When I talk to our enterprise customers about using documentation in their onboarding they think that I am talking about replacing their current onboarding practices.

Topics: Onboarding- Training

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How to Cover Everything in Your One Hour Corporate Training Session

Greg DeVore - Oct 6, 2015 7:00:00 AM

As a Documentation Admin and Trainer you may feel that you are being asked to do the impossible: 

  • Make your training engaging
  • Keep it short
  • Make sure you cover everything

How can you cover everything that you need your team to know, keep it engaging AND do it all in a 1-hour session?

Topics: Live Training- Training

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