Employee/Customer Onboarding, Training and Enablement
Come to ScreenSteps blog to learn how to onboard, train and support your employees and customers.
By:
Rebecca Lane
December 18th, 2021
When I coached high school volleyball, each of my players had different strengths and weaknesses.
By:
Rebecca Lane
December 12th, 2021
“Don’t put all your eggs in one basket.” It’s a cliche phrase that has rung true for most of my life. You don’t want to put all your hopes and expectations into one outcome.
By:
Rebecca Lane
December 11th, 2021
You know when you go to the eye doctor and they ask you to choose between two lenses. “Which is clearer: one or two?” “How about two or three?”
By:
Rebecca Lane
December 4th, 2021
Have you ever tried building Ikea furniture? Sometimes, you pull out those instructions and it is simple. You follow the instructions, connect a few screws, and have a new piece of furniture in an hour. Other times, it doesn’t go that smoothly.
By:
Rebecca Lane
November 12th, 2021
I played volleyball for three years before I had a coach who properly taught me how to spike a ball. While I could hit the ball in middle school, there wasn’t any power behind those hits.
By:
Rebecca Lane
November 10th, 2021
There are things in life that I would be happy if they never ended. Peaceful nights relaxing around a fire at a cabin come to mind. Or having endless seasons of Gilmore Girls.
By:
Rebecca Lane
October 31st, 2021
We use style guides in our day-to-day lives. You may not have noticed because it is such a natural part of communication. No matter which industry you work in, writers use a certain set of written rules.
By:
Rebecca Lane
September 26th, 2021
Until I worked for ScreenSteps — a knowledge base software company — I never realized how important it is to provide training beyond initial onboarding.
By:
Rebecca Lane
September 9th, 2021
Maybe you are like me. You went to college, got a degree, and then you expected to know everything there was about your career.
By:
Rebecca Lane
September 1st, 2021
Must-have features for scheduling patients These are the features that you can’t live without. These are the critical knowledge base features that are the backbone for creating, storing, and sharing your guides to support your patients as they schedule medical appointments.