Get a Demo
Knowledge Base Software
Back
Features
Improve Employee Performance
Back
Standard Operating Procedures
Call Flows
Troubleshooting Guides
Context-Sensitive Help (for Employees)
Online Searchable Knowledge Base
Courses
Create & Manage Content
Back
Content Creation
Knowledge Base Article Types
Author Action Panel
Authoring Management
Permissions Management
Content Certification
Notifications
Measure Your Results
Back
Analytics
Integrations
Knowledge Base Demo Videos
Training & Performance Support
Back
Employee Performance Support
New-Hire Training & Onboarding
Coaching
Back
Overview
Find & Follow Workshop
Content Coaching
Content Optimization
Content Migration Services
Pricing
Use Cases
Back
For Internal Operations
For Contact Centers
For Credit Unions
Customer Stories
Resources
Back
Learning Center
Substack
Knowledge Base 101
Find & Follow
Back
The Book
The Course
The Webinars
Implementation Help
Resource Center
Our Company
Back
About Us
Careers
Support
Sign In
Get a Demo
Contact Us
Get a Demo

Blog

Employee/Customer Onboarding, Training and Enablement

Come to ScreenSteps blog to learn how to onboard, train and support your employees and customers.

Blog Feature

Knowledge Base

How to Keep a Knowledge Base Up to Date (11 Steps)

By: Jonathan DeVore
November 5th, 2023

Businesses experience a lot of change. In fact, minor changes happen in businesses every week. You add a new step to a procedure or a new product to your offerings.

Read More
Blog Feature

Knowledge Base

How to Improve Your Knowledge Base Effectiveness (Problems + Solutions)

By: Greg DeVore
June 8th, 2023

Are people using your company’s knowledge base?

Read More

All posts