Employee/Customer Onboarding, Training and Enablement
Come to ScreenSteps blog to learn how to onboard, train and support your employees and customers.
By:
Rebecca Lane
September 8th, 2023
When it comes to managing your company knowledge, there are a lot of software solutions available.
By:
Rebecca Lane
August 26th, 2023
At last, you’ve identified the problem. You know why employees are making frequent mistakes, why tasks take a long time, and why performance metrics aren’t where they should be.
By:
Rebecca Lane
August 18th, 2023
Are your employees making frequent mistakes? Do your new hires finish onboarding and still aren’t able to perform their jobs?
By:
Rebecca Lane
July 23rd, 2023
Tribal knowledge is the most common knowledge transfer strategy — and, yet, it is the least effective approach to sharing knowledge in a business.
By:
Rebecca Lane
June 27th, 2023
What does it take to transfer foundational vs. actionable knowledge?