Onions have layers, ogres have layers and, of course, parfaits have layers. (You’re welcome, donkey.)
“Will ScreenSteps work for my company? I have complicated policies, processes, and procedures.”
Do you use call shadowing as part of your call center training program?
When people think of creating employee training videos, immediately they envision a top-of-the-line video.
When I work with companies to develop their training strategies, I often hear: “We want to use video for everything.”
What grade would you give your knowledge base?
People learn things from videos all the time.
PowerPoint presentations for employee training are old news.
Video is the present and future. And your employee training program can’t escape that reality.
I have a tough question for you: How consistent is your employee training program?
