Launching your knowledge base is a huge project. Managing your knowledge base is an even bigger project.

If you’ve been in the business world or taken college courses in the last decade, you’ve likely used one or both of these platforms. If not, you’ve definitely heard of them before.

Every style of writing has its own set of rules.

Maybe you are looking at new knowledge base software. Or maybe you’ve purchased knowledge base software recently. Either way, you know you need to prepare to fill your knowledge base with content.

The software world is messy. But, we can’t succeed in this modern business world without it.

Any time I have to make a big purchase, I hate my life. I don’t mean to sound melodramatic, but it is the wost. There is so much research that goes into buying a new phone or car or even your health insurance.

There is something so satisfying about a perfectly organized closet.

When I was first learning how to write in elementary school, my teacher would give us strips of colored paper so we could understand the difference between an introductory sentence, a body sentence, and a thesis statement.

Does it feel like your company’s knowledge and information are all over the place?

When you compare different knowledge base software companies, it can feel like you are comparing apples to apples. There are so few differences that it be difficult to choose.