Employee/Customer Onboarding, Training and Enablement

Come to ScreenSteps blog to learn how to onboard, train and support your employees and customers.

Blog Feature

By: Greg DeVore
April 15th, 2021

You have a big implementation coming up and you have a lot of pressure to get it right. 

Blog Feature

By: Rebecca Lane
April 13th, 2021

This is Part 2 of a 2-part video interview series between Greg DeVore, CEO of ScreenSteps, and Crystal Kadakia, Co-Founder of Learning Cluster Design. Watch Part 1 here.

Blog Feature

By: Greg DeVore
April 10th, 2021

Investing in new cloud software is hard. You want to be confident that you’ve found the right knowledge base solution, but you don’t know what the future holds for your company. 

Blog Feature

By: Rebecca Lane
April 9th, 2021

Take a second and think: When you are alone and have a question, where is the first place you turn?

Blog Feature

By: Rebecca Lane
April 6th, 2021

This is Part 1 of a 2-part video interview series between Greg DeVore, CEO of ScreenSteps, and Crystal Kadakia, Co-Founder of Learning Cluster Design. Watch Part 2 here. People don't learn in the same ways they did 20 years ago. And, yet, often companies are using the same old one-and-done approach to training. 

Blog Feature

By: Jonathan DeVore
April 3rd, 2021

Your company has decided on new cloud software and now you need to prepare the training materials to teach employees how to use the system. Lucky!

Blog Feature

Training | Call-Center

By: Rebecca Lane
April 2nd, 2021

It’s challenging to know how many agents you’re going to need answering calls on any given day when you work in a call center.

Blog Feature

By: Greg DeVore
March 31st, 2021

After searching for innovative solutions, you’ve come across ScreenSteps.

Blog Feature

By: Jonathan DeVore
March 26th, 2021

Cue the applause — you’ve made it through the initial launch of nCino using ScreenSteps.