You have a big implementation coming up and you have a lot of pressure to get it right.
This is Part 2 of a 2-part video interview series between Greg DeVore, CEO of ScreenSteps, and Crystal Kadakia, Co-Founder of Learning Cluster Design. Watch Part 1 here.
Investing in new cloud software is hard. You want to be confident that you’ve found the right knowledge base solution, but you don’t know what the future holds for your company.
Take a second and think: When you are alone and have a question, where is the first place you turn?
This is Part 1 of a 2-part video interview series between Greg DeVore, CEO of ScreenSteps, and Crystal Kadakia, Co-Founder of Learning Cluster Design. Watch Part 2 here. People don't learn in the same ways they did 20 years ago. And, yet, often companies are using the same old one-and-done approach to training.
Your company has decided on new cloud software and now you need to prepare the training materials to teach employees how to use the system. Lucky!
It’s challenging to know how many agents you’re going to need answering calls on any given day when you work in a call center.
After searching for innovative solutions, you’ve come across ScreenSteps.
Cue the applause — you’ve made it through the initial launch of nCino using ScreenSteps.