Employee/Customer Onboarding, Training and Enablement
Come to ScreenSteps blog to learn how to onboard, train and support your employees and customers.
By:
Greg DeVore
July 24th, 2023
Tribal knowledge has a significant impact on your business’s efficiency and productivity. Tasks take longer, knowledge is easily lost, service is inconsistent, and employees are stressed and lack confidence.
By:
Rebecca Lane
July 23rd, 2023
Tribal knowledge is the most common knowledge transfer strategy — and, yet, it is the least effective approach to sharing knowledge in a business.
knowledge transfer | Tribal Knowledge
By:
Jonathan DeVore
July 18th, 2023
Is your company dependent on tribal knowledge?
By:
Jonathan DeVore
July 14th, 2023
Your company is operating using tribal knowledge. That involves a lot of employees asking coworkers and supervisors questions because the information is stuck in your experts’ heads.
By:
Greg DeVore
July 8th, 2023
Your company is implementing a knowledge base or knowledge ops platform. You want to launch the new software on time, so you’ve decided you need a plan.
By:
Greg DeVore
June 30th, 2023
Launching a new knowledge base or other knowledge management tool takes a lot of work.