What is the difference between foundational and actionable knowledge? And do you separate these two when creating a training plan?

You know tribal knowledge is impacting your business. You’ve probably seen frontline workers struggle to remember what they’ve learned in training and supervisors working hard to support those workers.

What is the best software to transfer knowledge to your employees?

What does it take to build a knowledge transfer strategy for your business?

When it comes to managing your company knowledge, there are a lot of software solutions available.

You're considering running a Find & Follow Workshop. But, to be honest, you’re not sure why you need it.

At last, you’ve identified the problem. You know why employees are making frequent mistakes, why tasks take a long time, and why performance metrics aren’t where they should be.

Many companies come to us saying "We need better documentation," or "We need better search for our documentation."

Are your employees making frequent mistakes? Do your new hires finish onboarding and still aren’t able to perform their jobs?

Before you launch a new knowledge base, you need a plan. And yet, often companies just jump into creating content.