Employee/Customer Onboarding, Training and Enablement
Come to ScreenSteps blog to learn how to onboard, train and support your employees and customers.
By:
Rebecca Lane
September 16th, 2023
What does it take to build a knowledge transfer strategy for your business?
By:
Rebecca Lane
September 8th, 2023
When it comes to managing your company knowledge, there are a lot of software solutions available.
By:
Greg DeVore
August 27th, 2023
You're considering running a Find & Follow Workshop. But, to be honest, you’re not sure why you need it.
By:
Rebecca Lane
August 26th, 2023
At last, you’ve identified the problem. You know why employees are making frequent mistakes, why tasks take a long time, and why performance metrics aren’t where they should be.
By:
Greg DeVore
August 24th, 2023
Many companies come to us saying "We need better documentation," or "We need better search for our documentation."
By:
Rebecca Lane
August 18th, 2023
Are your employees making frequent mistakes? Do your new hires finish onboarding and still aren’t able to perform their jobs?
By:
Greg DeVore
August 12th, 2023
Before you launch a new knowledge base, you need a plan. And yet, often companies just jump into creating content.