Employee/Customer Onboarding, Training and Enablement
Come to ScreenSteps blog to learn how to onboard, train and support your employees and customers.
By:
Greg DeVore
November 28th, 2023
Like many companies, you might be trapped in an endless cycle of relying on tribal knowledge. And, let’s face it, it’s not working.
By:
Jonathan DeVore
November 26th, 2023
When you think of software for new hire onboarding, you probably don't think of knowledge base software.
By:
Jonathan DeVore
November 14th, 2023
Are your new hires proficient when they finish onboarding? Do your employees make frequent mistakes or rely on supervisors? Do you think you have a training problem?
By:
Rebecca Lane
November 12th, 2023
Knowledge sharing is the practice of exchanging organizational knowledge within your company.
By:
Jonathan DeVore
November 5th, 2023
Businesses experience a lot of change. In fact, minor changes happen in businesses every week. You add a new step to a procedure or a new product to your offerings.
By:
Jonathan DeVore
October 30th, 2023
When it comes to knowledge management, there’s nothing spookier than operating on tribal knowledge.