ARTICLE SUMMARY SharePoint is a document management system that has limited capabilities when it comes to knowledge management. Knowledge base software is an impactful replacement for SharePoint when it comes to creating, storing, and sharing your company SOPs and other resources. Consider replacing SharePoint with one of the seven suggested software options on this list. You’ve been using SharePoint to manage your company’s knowledge. And, unfortunately, the biggest result you’ve been getting isn’t accessibility, but frustration.
Have you lost your standard operating procedures (SOPs)?
ARTICLE SUMMARY Policy: Rules and regulations of your company. Process: A series of tasks that need to be completed in a specific order. Procedure: Step-by-step instructions for an individual task. Together the 3 Ps keep your company compliant and ensure consistency across the company. You know you need written policies, processes, and procedures for your business, but how are the 3 Ps different? When do you use each of them?
What’s missing?: The downfall of common knowledge transfer practices Above, I explained the state of knowledge transfer. Things feel chaotic and employees are confused. Some common challenges companies face are:
What do Charles Dickens’ Ghosts of Christmas Past, Present, and Future have to do with knowledge transfer?
Transferring knowledge is an essential part of your business strategy.
It typically takes 6–18 months for new hires to reach proficiency.
How does ScreenSteps help your business? Isn't ScreenSteps just another knowledge base? What problem does it solve?
