Employee/Customer Onboarding, Training and Enablement

Come to ScreenSteps blog to learn how to onboard, train and support your employees and customers.

Blog Feature

By: Jonathan DeVore
November 11th, 2022

“Will ScreenSteps work for my company? I have complicated policies, processes, and procedures.”

Blog Feature

By: Rebecca Lane
November 6th, 2022

What is a knowledge management tool?

Blog Feature

By: Jonathan DeVore
November 4th, 2022

Do you use call shadowing as part of your call center training program?

Blog Feature

By: Jonathan DeVore
October 30th, 2022

When people think of creating employee training videos, immediately they envision a top-of-the-line video.

Blog Feature

By: Jonathan DeVore
October 28th, 2022

When I work with companies to develop their training strategies, I often hear: “We want to use video for everything.”

Blog Feature

By: Jonathan DeVore
October 25th, 2022

What grade would you give your knowledge base?

Blog Feature

By: Rebecca Lane
October 21st, 2022

When I first started researching knowledge management systems, I was confused.

Blog Feature

By: Jonathan DeVore
October 16th, 2022

People learn things from videos all the time.

Blog Feature

By: Jonathan DeVore
October 15th, 2022

PowerPoint presentations for employee training are old news.