Employee/Customer Onboarding, Training and Enablement

Come to ScreenSteps blog to learn how to onboard, train and support your employees and customers.

Blog Feature

By: Rebecca Lane
July 1st, 2021

When I was younger, I used to think that writing longer stories meant that you were a better writer. And while that might be true for Leo Tolstoy, the rest of us are not legendary Russian novelists.

Blog Feature

By: Jonathan DeVore
June 29th, 2021

Capturing screenshots for your help guides can take a lot of time. You may be familiar with the process of: Grabbing screenshots, Annotating those screenshots using something like Microsoft Paint, Saving it to their desktop, and Inserting the image into a Word document or a PowerPoint slide.

Blog Feature

By: Jonathan DeVore
June 27th, 2021

Any parent knows that when you are on a long road trip, at some point you're going to hear the question: Are we there yet?

Blog Feature

By: Jonathan DeVore
June 23rd, 2021

Have you ever needed to create a new article in ScreenSteps, but then sat there looking at the blinking cursor, wondering:

Blog Feature

By: Greg DeVore
June 22nd, 2021

You’ve been working on filling your ScreenSteps site with policies and procedures, but you keep running into a few problems.

Blog Feature

By: Jonathan DeVore
June 21st, 2021

If your team is about to implement a new cloud system in your business, ScreenSteps can help you run a great training event.

Blog Feature

By: Rebecca Lane
June 20th, 2021

I went on a hike outside of Knoxville, Tennessee the other day. Although, hike might be a generous term since, as a Colorado-raised girl, it was more of a nature walk.

Blog Feature

By: Jonathan DeVore
June 17th, 2021

Three days ago, Theresa (made-up name) went through your required training on how to use the new system. Now it’s time to apply what she learned.

Blog Feature

By: Jonathan DeVore
June 16th, 2021

When your company implements new technology, you will need to create learning materials for the rollout training. And that can be intimidating.

Blog Feature

By: Amie Barder
June 15th, 2021

When it comes to starting a new vendor relationship, there’s almost nothing worse than finding the perfect match product-wise only to discover down the road that they provide terrible support.