Employee/Customer Onboarding, Training and Enablement

Come to ScreenSteps blog to learn how to onboard, train and support your employees and customers.

Blog Feature

By: Jonathan DeVore
May 28th, 2021

What other types of applications could I use ScreenSteps with? ScreenSteps primarily helps in three situations in a company:

Blog Feature

By: Jonathan DeVore
May 23rd, 2021

Your company has been using SharePoint for a while now. While it has helped your company in some ways, there are some capabilities that you wish you had to manage your knowledge base. So you’re considering other options.

Blog Feature

By: Greg DeVore
May 21st, 2021

You've come across ScreenSteps and it looks interesting. But you already have a knowledge management system (KMS). Do you really need to purchase and start using another tool?

Blog Feature

By: Jonathan DeVore
May 20th, 2021

The nCino launch went great. Using ScreenSteps, you were able to train your team swiftly and the employees grasped the concepts quickly.

Blog Feature

By: Jonathan DeVore
May 16th, 2021

Your company has decided to use ScreenSteps for its knowledge base, which means your team of content authors will need to learn new software.

Blog Feature

By: Greg DeVore
May 14th, 2021

After exploring ScreenSteps as a documentation and training solution, you are ready to add this knowledge base software to your company.

Blog Feature

By: Jonathan DeVore
May 12th, 2021

You've been using Microsoft SharePoint for your company's knowledge management system.

Blog Feature

By: Rebecca Lane
May 7th, 2021

I hate scary stories. If my friends want to watch a horror film, I’m out. No questions asked. These types of movies make me tense up, the stress causes me to curl into a tight ball, and then there is the inevitable screaming. (Please, keep this secret safe.)

Blog Feature

By: Jonathan DeVore
May 6th, 2021

Your company has decided to outsource some of your call center operations to a BPO (Business Process Outsourcing). Good for you!

Blog Feature

By: Jonathan DeVore
May 3rd, 2021

You recently finished training a new hire class. As the good trainer that you are, you decide to check in on the new employees. To prepare, you pull up your ScreenSteps analytics.