ARTICLE SUMMARY Policy: Rules and regulations of your company. Process: A series of tasks that need to be completed in a specific order. Procedure: Step-by-step instructions for an individual task. Together the 3 Ps keep your company compliant and ensure consistency across the company. You know you need written policies, processes, and procedures for your business, but how are the 3 Ps different? When do you use each of them?
What’s missing?: The downfall of common knowledge transfer practices Above, I explained the state of knowledge transfer. Things feel chaotic and employees are confused. Some common challenges companies face are:
What do Charles Dickens’ Ghosts of Christmas Past, Present, and Future have to do with knowledge transfer?
Transferring knowledge is an essential part of your business strategy.
It typically takes 6–18 months for new hires to reach proficiency.
How does ScreenSteps help your business? Isn't ScreenSteps just another knowledge base? What problem does it solve?
When it comes to knowledge in business, often that knowledge can get stuck in your experts' heads.
You’ve been documenting your standard operating procedures (SOPs) in Google Docs. And, overall, it has been working for your company.
