Your company has been using SharePoint for a while now. While it has helped your company in some ways, there are some capabilities that you wish you had to manage your knowledge base. So you’re considering other options.

The nCino launch went great. Using ScreenSteps, you were able to train your team swiftly and the employees grasped the concepts quickly.

Your company has decided to use ScreenSteps for its knowledge base, which means your team of content authors will need to learn new software.

You've been using Microsoft SharePoint for your company's knowledge management system.

Your company has decided to outsource some of your call center operations to a BPO (Business Process Outsourcing). Good for you!

You recently finished training a new hire class. As the good trainer that you are, you decide to check in on the new employees. To prepare, you pull up your ScreenSteps analytics.

Do you ever look at one of your work assignments and think, “How in the world am I going to accomplish this?”

Growth is a good thing. And your company is growing. This is an exciting time to be a leader at your organization. But the transition can be stressful, especially as you prepare to hire and train new call center agents.

Do you have a plan for your end-users to let you know when something is missing or if something needs to be changed in ScreenSteps?

You’re the pioneer of ScreenSteps for your company. You’re the Lewis and Clark set out on a new frontier. AKA: You are the Knowledge Champion.