Over the past few months, I’ve become a digital nomad. It’s been a unique and exciting time in my life. However, what people don’t tell you is that the digital nomad life means you spend a lot of your free time planning.

Can your end-users follow your guides without getting stuck?

Who manages your company knowledge?

Knowledge is the core of any business operation.

Are you in a training death spiral?

When it comes to the person in charge of managing your company's knowledge, I prefer the role of Knowledge Operations Manager to that of Technical Writer.

Are content management and knowledge management the same thing?

Businesses have a lot of moving pieces. This includes products, services, and employees.

There is a right and a wrong way to do things in every company.

You’ve decided to invest in a ScreenSteps knowledge base for your company.