Employee/Customer Onboarding, Training and Enablement

Come to ScreenSteps blog to learn how to onboard, train and support your employees and customers.

Blog Feature

By: Jonathan DeVore
September 25th, 2022

Picture a new hire training program.

Blog Feature

By: Jonathan DeVore
September 23rd, 2022

You wouldn’t want to live in a house that wasn’t carefully planned.

Blog Feature

By: Rebecca Lane
September 16th, 2022

In Harry Potter and the Sorcerer’s Stone, Neville Longbottom receives a remembrall. A remembrall is a magical tool that turns red when the person holding it has forgotten something. The only thing is it doesn’t remind you what you have forgotten.

Blog Feature

By: Jonathan DeVore
September 4th, 2022

Knowledge is power, which is why a knowledge base empowers your company.

Blog Feature

By: Jonathan DeVore
September 3rd, 2022

If you’ve completed training a new group of employees using traditional methods (i.e. lecturing and demoing what to do), then you’re probably experiencing the following after training is over...

Blog Feature

By: Jonathan DeVore
August 30th, 2022

Over the past nine years of working in the content management and training industry, I’ve been surprised at how little employee training has changed.

Blog Feature

By: Rebecca Lane
August 27th, 2022

At the start of every school year, I was the kid who loved organizing her materials. I had to pick out the right color notebook for each subject and make sure it had a matching folder.

Blog Feature

By: Rebecca Lane
August 19th, 2022

Building an employee training program is not an easy feat.

Blog Feature

By: Jonathan DeVore
August 17th, 2022

When you imagine onboarding new hires or employee training, what do you think of?

Blog Feature

By: Rebecca Lane
August 6th, 2022

You need a way to manage your company documents. That includes creating policies and procedures, storing those guides, and making them accessible to your team.